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FAQ

About my working process and material

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Digital art

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I mainly work on Ipad Pro and on Wacom Cintiq Pro 24 with Adobe Photoshop, Adobe Illustrator and Clip Studio Paint EX.

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Traditional art

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My favorite technique is based on mixed media. I tend to use acrylic inks and watercolor mixed with colored pencils on 300 gr Cold Pressed watercolor paper. I have no preferences regarding brands because each one have its forte and weaknesses. 

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You can see a video on my Youtube channel about my painting process if you are curious.

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Process

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I always start to draw thumbnails on regular paper with graphite pencil wether or not the final work will be made digitally or traditionally afterwards.

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Those sketches helps me to create a good composition and are also useful to communicate with clients in the first stage of any illustration request. I make a proper linework illustration and gather colors informations to create a specific mood; this mood is crucial because it conveys the storytelling.

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Inspiration

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Everyday brings some sort of inspiration (movies, books, music and other past or contemporary artists). I have always been fascinated by folktales, particularly from Japan, and historical costumes. 

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About Floriflore Art shop

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All my goods are handmade in small series because I wish to produce good quality and durable goods. 

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Payment methods

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At this moment, these payment methods are accepted :

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  • Stripe payments

  • Visa (credit and debit cards)

  • MasterCard (credit and debit cards)

  • Paypal

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About shipping

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I ship worldwide from France. All orders are sent with "La Poste", the french postal service.

Shipping cost is calculated at checkout based on your country (inside or outside EU).

I send your parcels as fast as possible and I usually go to the post office once or twice a week depending on the amount of orders I receive.

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Delivery Estimation :

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Europe : 5 to 7 open days
USA & Canada : 10 to 15 open days
South America : 15 open days
Australia : 15 to 20 open days

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Return policy / Refund

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Every order is prepared with great care and packed as carefully as possible. Regarding how fragile my products are, all sales are final.

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If you are afraid that your goods might be lost during transport, I strongly advice you to request for a tracking number when placing your order.

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Any damaged goods during transit will not be refunded or replaced. If your order gets lost in the mail and you didn't request a tracking number, there's no way for me to find it. I can't take responsibility for the postal services of your country if they lose or damage your parcel, please contact them.

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